Privacy Policy

updated June 2025

Introduction

Welcome to AndorML’s website. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

Purpose of this Privacy Policy:
This privacy policy aims to give you information on how AndorML collects and processes your personal data through your use of this website, including any data you may provide when you sign up for our newsletter, purchase a product or service, or take part in a competition.

Controller:
AndorML is the controller and responsible for your personal data (referred to as “we”, “us” or “our” in this privacy policy).

Contact Details:
If you have any questions about this privacy policy or our privacy practices, please contact us at:

  • Email: info@andorml.co.uk
  • Postal Address: Unit 9, Oakhanger Farm Business Park
    Oakhanger, Bordon
    GU35 9JA

2. The Data We Collect About You

Personal Data:
Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: Includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, and gender.
  • Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
  • Financial Data: Includes bank account and payment card details.
  • Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data: Includes information about how you use our website, products, and services.
  • Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Personal Data

We use different methods to collect data from and about you, including through:

  • Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
    • Apply for our products or services
    • Create an account on our website
    • Subscribe to our service or publications
    • Request marketing to be sent to you
    • Enter a competition, promotion, or survey
    • Give us some feedback
  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources as set out below:
    • Technical Data from analytics providers such as Google based outside the UK
    • Contact, Financial and Transaction Data from providers of technical, payment, and delivery services based inside or outside the UK

4. How We Use Your Personal Data

We will only use your personal data when the law allows

Mission, Vision & Values.

Our MISSION is paramount

We will build brand engagement in tangible, captivating environments. Curating a diverse team of talented experts, we deliver solutions that elevate brands and deliver value. Fostering a collaborative culture of creativity, communication, and empowerment, we harness our collective expertise to exceed expectations and create exceptional brand experiences.

The future starts now …
OUR VISION

To establish AML as the global authority in creating holistic brand experiences, delivering quality solutions collaboratively.

Our approach to delivering top-tier solutions will establish ourselves as the go-to experts in brand building for physical environments worldwide.

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Grounded in VALUES

Every member of our team is an ambassador, for AML as a business and for the brands we work with. Achieved following these core values:
• Authentic – We are true to our values and spirit, regardless of the pressure we are under to act otherwise.
• Passionate – Committed in heart and mind, we act with courage finding new ways to grow each other and our company.
• Collaborative – Cross boundaries to work together, always focus on the outcome and embracing learning curves as we work to accomplish the goal.
• Quality – Holding high standards of integrity, we are passionate about delivering our very best in all we do and create, holding ourselves accountable for results.
• Integrity – Start with the customer, always putting ourselves in their shoes, connecting with transparency, dignity, and respect, making
every decision based on serving customers.
• Honesty – Dealing with each other, suppliers,
• Empowering – Dealing with each other, suppliers,